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Making changes

You can notify CertiQ if changes need to be made, in case your situation has changed

Please select one of the changes you want to make below

I want to change my contact details

You can make changes yourself in MyCertiQ

The following two changes cannot be made by yourself in MyCertiQ:
1. If you want to change your bank details, you can send an email to servicedesk@certiq.nl.

2. A change in KvK-number or BSN, is viewed as a takeover by CertiQ. You will have to deregister and reregister your production installation for this. You can do this via the homepage.

I want to switch traders

You can switch traders by sending the following detials to servicedesk@certiq.nl:
- EAN code of your production installation
- Name of your new trader
- At which date the change needs to be made

If you are an intermediate and you want to make a change authorised by a producer, please use the 'Changing trader' form under 'Documents'. After signing by the producer, you can send the document as PDF to servicedesk@certiq.nl.

Changes can not be made retrospectively and will be implemented the 1st of next month, unless you prefer another future date. 

I want to change my production installation details

If your production installation has been registered at CertiQ, and the details have been changed, you need to register your production installation again. Subsequently, your grid operator will check your registration again. 

If the production installation details turn out to be wrong after registration, please contact your grid operator. If your grid operator already has send your measurement data, then the changes will be implemented the first day of the next month. 

I have moved and am leaving my production installation behind

1. If you are taking over or transfer the right of subsidy, please contact Rijksdienst voor Ondernemend Nederland.

2.
As the current owner, you must deregister your production installation yourself via 'I want to deregister my installation' on the homepage. You must deregister the production installation that has the status 'approved' in MyCertiQ. More information about deregistration can be found in the Producer manual under 'Documents'. As soon as the deregistration is complete, the new owner can register the production installation again.

To do this, the new owner must first register with CertiQ via the homepage. If the new owner is already registered as owner of a production installation, the installation can be registered directly with CertiQ via the homepage.

3. After the new registration has been processed by the grid operator, CertiQ will send a confirmation to the new owner.

Taking over heat-, biomass installations or waste incineration plants
When you are taking over a biomass installation or a waste incineration plant, we advise you to check the risk with the takeover. There could be special circumstances that could have influence in the coming years. You are bound to do sufficient research yourself at takeover or handover of the production installation. CertiQ nor TenneT can be held in any way accountable for damage that has been ensued from the takeover or handover of the installation.

After taking over a biomass installation, you are responsible for handing in reports of the previous calendar years within the corresponding deadline. Only this way you can prevent that the corresponding number of GOs will be deducted.

After taking over a waste incineration plant, you are responsible for handing in measurement reports of the previous month that have not been submitted yet within the given deadline. Only this way you can prevent that the weighted return will be deducted and consequently that the number of GOs will be deducted. 

Be aware! If it concerns a heat installation, you can send an email to servicedesk@certiq.nl, stating 'Takeover heat installation'. You will then receive a takeover form participant agreement which you must return fully completed and signed.

I am the new owner of a production installation

1. If you are taking over or transfer the right of subsidy, please contact Rijksdienst voor Ondernemend Nederland.

2. The previous owner must deregister the electricity production installation himself via 'I want to deregister my production installation' on the home page. You can then register the electricity installation again as the new owner.

3. After the new registration has been processed by the grid operator, CertiQ will send you a confirmation.

In the event of a takeover due to death, bankruptcy, receivership, etc.:
Send an email to servicedesk@certiq.nl stating: 'takeover form' and state the reason for the takeover. You will then receive a document via a secure link that you must complete and information about what you must submit. You then send the requested information back via email in the secure link. The secure link is in the name of TenneT, the parent company of CertiQ. The documents you send are only accessible to CertiQ.

Taking over heat-, biomass installations or waste incineration plants
When you are taking over a biomass installation or a waste incineration plant, we advise you to check the risk with the takeover. There could be special circumstances that could have influence in the coming years. You are bound to do sufficient research yourself at takeover or handover of the production installation. CertiQ nor TenneT can be held in any way accountable for damage that has been ensued from the takeover or handover of the installation.
After taking over a biomass installation, the old owner is responsible for handing in reports of the previous calendar years within the corresponding deadline.
After taking over a waste incineration plant, the old owner is responsible for handing in measurement reports of the previous quarter within the given deadline that have not been submitted yet.

Be aware! If it concerns a heat installation, you can send an email to servicedesk@certiq.nl, stating 'Takeover heat installation'. You will then receive a takeover form participant agreement which you must return fully completed and signed.

I have moved and am taking the production installation with me

1. If you receive subsidy, you must first report the change at Rijksdienst voor Ondernemend Nederland. They must give approval for keeping the subsidy.

2. 
Change your contact details in MyCertiQ.

3. Register your production installation again with the new address. Give the following details in the remarks box on page 7:
- That you have moved and your are taking the production installation with you.
- The date of your move.
- The previous address

4. After your new registration, your grid operator will look at your modification. If they agree, you will receive confirmation at your new address. We will deregister your 'old' installation. 

I want to end the registration of my production installation

As the current owner, you must deregister your production installation yourself via 'I want to deregister my installation' on the homepage. You must deregister the production installation that has the status 'approved' in MyCertiQ. More information about deregistration can be found in the Producer manual under 'Documents'

If you want to end your registration because you do not receive subsidies anymore, you can also choose to keep your production intallation registered. This way, there will still be Guarantees of Origin created; the only proof of sustainable energy in the Netherlands.